Moving out

You can use this form to tell us you have moved.

Please ensure you have your account number to hand before completing this form.

* If you have moved into a new home in the Council area you can also register at the new address

* Please provide as much information as possible

* This will help us to complete the process as quickly as possible

The best way to complete this form is to register with our online service. My Revenues and Benefits will allow you to manage your council tax, business rates, housing benefit and council tax support accounts.

Registering for an account is quick and easy and you can then; set up a direct debit, apply for discounts, check your account balance, tell us you've moved house, make payments all in one convenient place.

To register now please click here.

Your privacy

We will use your personal information for the billing and collection of council tax in line with legislation. Your data will be stored securely and may be shared where the law permits. We have a duty to protect public funds and may use your information to perform statutory duties such as data matching for the prevention and detection of fraud and/or crime.

For further details on how we use information we hold about you please visit our privacy pages

Data Protection

* Cheltenham Borough Council is regulated by the General Data Protection Regulation (GDPR) 2018 and will manage the personal information collected on this form for the purposes of delivering its services to you.

* Your information may be shared internally and with external partners purely for these purposes and will not be shared with any other organisations unless required to do so by law or for the purposes of prevention and detection of crime and/or fraud. We may contact you using the details you provide, in connection with this form and the information you supply.

* Your personal information will only be retained for as long as is necessary and you may request a copy of the information we hold about you